Dec 03, 2021  
2018-19 Academic Calendar Mount Royal University 
    
2018-19 Academic Calendar Mount Royal University [ARCHIVED CATALOG]

MKTG 4150 - Buyer Behaviour


Credit(s): 3
Lecture Hour(s): 3
Lecture Hours Schedule Type: Lecture
Buyer behaviour is a discipline that looks at why people buy the things they do. This marketing discipline applies knowledge from areas such as psychology, sociology, anthropology, and economics to describe and understand how buyers are likely to behave. This course examines the complex behavioural processes which determine buyer behaviour and customer relationship management. A variety of situations will be analyzed with special reference to individual and group influences. Database planning, design and creation will be covered, with a focus on the role of the database in a firm’s marketing strategy emphasizing customer relationship building and servicing.

Prerequisite(s): MKTG 2150 .
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Spring Schedule
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