Academic Regulations

Academic regulations will be found throughout this calendar and may not necessarily be contained only in this section.

Academic Semesters

Mount Royal University operates on a 13-week semester system. The Fall Semester begins in September and ends in December. The Winter Semester begins in January and ends in April. 

The University also offers a selection of compressed, 6.5-week courses in the Spring and Summer semesters. The Spring semester begins in May and ends in June. The Summer semester begins in July and ends in August. Credits earned are applied to a student’s program in the same manner as credits acquired in other semesters.

Credit Weight

Credit weight reflects student workload rather than classroom contact hours. Normally, students are expected to devote nine to twelve hours of academic time and effort per week for a three-credit course. Academic time and effort include class time (lectures, labs, tutorials, etc.) as well as any experiential or blended components. In addition, all independent study (assignments, readings, preparation, study, etc.) is included.

Courses are normally valued as three credits or multiples of three credits.

Attendance Policy

Students are allowed to attend a course once they are officially registered and have paid the appropriate fees. It is the responsibility of the student to attend all classes. Professors have the authority to specify attendance requirements but these must be stated in the course outline. When circumstances prevent students from attending the first class, they are advised to contact their instructor.

Graduation

Changes in regulations governing programs may be made from time to time. Students who have not interrupted their program will be given the option of graduating in accordance with the old regulations or completing their program under the new regulations governing their current registration. Such students must make their choice known to their academic advisor and the Office of the Registrar at the time of their application for graduation.

Where a required course for graduation is no longer offered, the department Chair may specify an alternative. In cases where it is not possible for students to complete their program under the old regulations, they will be phased into the new program without a disadvantage. Students who interrupt their studies for more than six consecutive semesters (including Spring and Summer semesters) will be required to comply with the new graduation requirements published in the calendar in effect at the time they are readmitted to the University.

Examination Policy

All final examinations must be scheduled by the Office of the Registrar except those which are take-home examinations, oral examinations or term projects. Students must be available for examinations up to the last day of the examination period as specified in the Academic Schedule .

Limitation on Examination Weighting

In the calculation of the final grade average, the following limitations apply:

• The final examination shall comprise not more than 50% of the final grade.
• Evaluation accounting for not less than 25% of the total final grade must be completed and the results communicated back to the student at the two-thirds point of the course (40 instructional days for a full semester course). 
• Evaluation accounting for not less than 50% of the total final grade must be communicated to the student no later than the last day of classes.
  • Where the evaluation method does not permit the 25% and 50% feedback, such as experiential learning courses, students must be provided with substantive written feedback no later than the opening of business on the Monday preceding the withdrawal deadline.
• Any tests carried out during the last two weeks of lectures for the Fall and Winter semesters and the last week of lectures for the Spring and Summer semesters may not account, in total, for more than 10% of the final grade, except in the case of laboratory or oral exams, laboratory exams or final projects.

Posting the Final Examination Timetable

The Final Examination Timetable will be made available on MyMRU as well as on the University’s website by the Office of the Registrar approximately six weeks but no later than five weeks before the last day of classes in the Fall and Winter semesters.

The Spring exam schedule will be posted on the last Wednesday of May. The Summer exam schedule will be posted on the third Wednesday of July. See the Academic Schedule  for complete dates.

Determination of a Final Grade

On the first day of classes, professors will provide students with a written statement (either in hardcopy or online) of the method of grading and the weights assigned to the various components that are to be considered in determining the final grade (term papers, laboratory work, class participation, tests, final examination). This weighting may not be changed during the semester or at the time of final grade reporting.

Deferred Examination

A student who cannot write a final examination at the scheduled time may apply for a deferred examination as soon as possible before, and no later than the exam date. The authority to grant or deny a deferred final examination is vested with the Chair or Dean of the academic unit in which the course is offered. Under no circumstances is the deferred examination to be granted after a student has written the original examination.

The Chair or Dean may consider any compelling reasons outside of the student’s control including but not restricted to personal illness, bereavement, personal injury, and unavoidable and unanticipated circumstances. Additional study time, travel plans, vacations, or misreading the exam schedule are not considered legitimate reasons for requesting a deferred exam. The application must be supported by appropriate documentation.

If the intended absence is due to Protected Human Rights, the Chair or Dean and the instructor must be informed in writing of the conflict two weeks prior to the date of the exam.

If a student becomes ill or is notified of an emergency during an examination, they should report at once to the invigilating instructor(s), hand in their unfinished examination paper, and request that the examination paper be canceled. If an illness is a cause, medical documentation must be obtained within 24 hours, so that any subsequent application for a deferred examination may be supported by medical documentation.  In the case of an emergency, the student must present appropriate documentation to the instructor within three business days of the exam.

Should a student write an examination, hand in the paper for marking, and later report extenuating circumstances to support the request for cancellation of the paper or examination, such requests will not be considered.

Students who have more than two exams scheduled on any calendar day may request and shall be granted a deferral for the third (fourth, fifth, etc.) examinations scheduled on the day. In the event a conflict arises because two or more exams are scheduled at the same time, the Registrar (or designate) will consult with faculty members and assign the deferred examination.

Loss of Privilege

Students who are eligible, but who do not apply for a deferred examination by the prescribed deadlines, shall automatically lose this privilege. Students who have been granted deferred final examination privileges, but who do not show acceptable cause for not writing at the prescribed time, shall automatically lose the privilege of further deferral.

Deferred Work

Professors are normally free, subject to any established departmental or faculty procedures, to administer their own policies regarding deferred deadlines for the completion of term papers or assignments; students must be made fully aware of these policies. However, if the time extension goes beyond the deadline for the return of final course grades, the procedures for “I” grades must be followed.

Correction of Grades

Once a student’s final grade has been recorded by the Office of the Registrar, a professor may not request that this final grade be changed unless it was assigned in error. A Change of Grade form must be submitted certifying the reasons why the first grade is in error. The form must be signed by the professor and the department Chair offering the course. Requests for a change of grade must reach the Office of the Registrar no later than 30 days after the start of the next major (13-week) semester.

Transcripts and the Release of Information

A permanent record of each student’s accumulated courses, attempted credits, grades earned and address information is maintained by the Office of the Registrar.

Official transcripts are normally issued to educational institutions, potential employers, and students upon request. The student is responsible for any cost associated with this service. Transcripts issued to the student are unofficial.

MRU provides both digital and standard paper transcripts. All costs for transcripts can be found in the Fees and Deposits section of this calendar. 

• Digital transcripts are issued via MyCreds. If you wish to share your transcripts with another post-secondary institution or an employer, there is a charge to share the document, but there is no charge to upload the document. 
• Paper transcripts are issued via standard mail.
• Unofficial transcripts are also available via MyMRU or a paper copy, subject to an additional fee.

Note: unofficial transcripts may not be considered acceptable by the receiving institution.

For more information regarding ordering a transcript visit our website.

If you have applied to graduate and wish to have your certificate, diploma or degree noted on the issued transcript, indicate that your transcript is to be held until the graduation notation has been recorded.

The personal information that students provide when applying for Mount Royal programs and courses is collected under the Post-Secondary Learning Act (s. 65) and the Freedom of Information and Protection of Privacy Act (s. 33 a & c). Personal information is protected by Alberta’s Freedom of Information and Protection of Privacy Act and can be reviewed on request.

Only a student’s name, whether or not s/he is registered and the credential awarded (i.e., degree, applied degree, diploma, certificate, etc.) are defined as the student’s public record. All other information is considered confidential and will be used and disclosed in accordance with privacy legislation. Information pertaining to a minor who is registered at Mount Royal will only be used and disclosed in accordance with privacy legislation. All third-party inquiries should contact the Office of the Registrar to obtain a Release of Information form.

If you have any questions about the collection or use of this information, please contact the Office of the Registrar at 403.440.3435.

Release of Grades

Only the Office of the Registrar has the authority to issue or release official grade information or other academic records and transcripts. However, Department Chairs or their delegates are authorized to release or post final grades at the end of each semester in accordance with privacy legislation.

The University does not mail out final grade statements. Students are responsible for confirming their final grades and academic status at the end of each semester by accessing their MyMRU account. Students may obtain printed copies of their final course grades by accessing MyMRU.

Official Communication

A letter mailed to a student’s address as is currently on record in the Office of the Registrar will be considered received. Students are responsible for ensuring their contact information is current. The University is not responsible for incorrect mailings. All email correspondence from the University will go to a student’s MyMRU email account. Students are responsible for monitoring their MyMRU email accounts. Any correspondence sent to the student’s MyMRU email will be considered as received.

Name and/or Address Change

Every student is required to provide a mailing address at the time of registrationIn the case of a change of address, students are required to update their address online through the MyMRU account. No third-party requests will be considered.

Change of name must also be reported to the Office of the Registrar; appropriate documentation confirming the change of name (marriage certificate, divorce decree or relevant court documents) must be provided as well as a piece of government-issued photo ID. Students can update their preferred name through their MyMRU account.

Counterfeiting and Altering

No person(s) shall reproduce, copy, misuse, tamper with or alter in any way, manner, shape or form whatsoever any official writing, record, document or identification form used or maintained by Mount Royal University. Any student who submits fraudulent documents (e.g., transcripts, parchments, etc.) as part of the admission or registration processes will be reported to Student Community Standards.

Academic Appeals and Grievances

A. Introduction

The basic principles governing the hearing of student final grade appeals and grievances are as follows:

1. Fairness will be applied to all parties in procedures and decisions;
2. Academic decisions should be made as close as possible to the level at which the academic expertise resides;
3. Students will have the right to consult with the Students’ Association (as applicable) at any stage of the process;
4. Sound academic decisions will not be set aside based on minor irregularities in procedures;
5. The onus is on the student to show that a request for a final grade review has merit.
6. The process for adjudicating a final grade appeal will be conducted in a timely manner.
7. A final grade appeal is solely based on the academic merits of a student’s work.
8. A student must have one additional opportunity for review of a final grade assignment after consulting with an instructor.
9. A final grade appeal based on academic merit must reside within the department in which the course is offered.
10. In the spirit of collegiality and cooperation, students are not permitted representation by legal counsel.

B. Appeal of Final Grade/Appeal Process (Overview)

There are three levels of a final grade appeal. The first two levels will be adjudicated on the academic merit of a student’s work. The third level of the appeal process is based solely on the process by which the academic appeal decision was reached.

Students are advised to discuss their concerns with their instructors first (Level 1). If that is not feasible for whatever reason, students are to discuss their concerns with the Chair. If a student is not satisfied with the decision at Level 1, they can initiate the formal process Level 2 - Final Grade Review. Online forms are available through the Office of the Registrar.

If a student is not satisfied with the decision at Level 2, they can initiate the Final Grade Appeal (Level 3)process by completing the appropriate online form available through the Office of the Registrar. A Level 3 appeal is based on the preceding processes and not on the academic merit of a student’s work. A Level 3 decision is final.

Level 1: Consultation with Instructor (informal process)

1. The final grade was not calculated on all of the work completed and as indicated in the course outline; or
2. There was an arithmetical miscalculation of the final grade.

Level 2: Final Grade Review: Chair (formal process)

1. There was an alleged unfair assessment of academic performance.

Level 3: Final Grade Appeal: Dean / Final Grade Appeal Committee

1. There is new evidence that was previously unavailable; or
2. There was an alleged procedural error in reaching the decision; or
3. The findings of the previous adjudicator were allegedly not supported by the evidence

C. Appeal of Final Grade / Appeal Process (Detailed)

Level 1: Consultation With Instructor

1. A student who wishes to challenge the final grade awarded in a course should discuss the matter with the instructor before initiating a formal grade review or appeal.
2. Should the instructor agree to a change in the final grade, they must submit a Change of Grade form to the Office of the Registrar.

Level 2: Final Grade Review - Chair

1. A Final Grade Review form must be submitted to the Office of the Registrar no later than 20 business days after the end of the final exam period in which the grade was awarded. (The holiday break over Christmas and New Year does not count.)
2. If the Chair is also the instructor responsible for the course in question, the form shall be conveyed to the Dean of the faculty offering the course.
3. The Chair (or designate) has the authority to take any action they feel is appropriate in adjudicating the grade appeal. The Chair must ensure that the identity of the student requesting the review remains anonymous to any third party involved in the appeal process.
4. At the Chair’s discretion, the final grade may be increased, decreased, or left unchanged.
5. The Chair’s decision must be recorded on the Final Grade Review form which will be returned to the Office of the Registrar along with additional comments or documentation (as appropriate) in a timely manner but no later than 10 business days after receiving the request for a review.
6. The Chair is responsible for notifying the student and instructor, in writing, of the decision.

Level 3: Final Grade Appeal - Dean

1. A student may file a Final Grade Appeal Form to the Office of the Registrar in a timely manner but no later than 10 business days after a decision at Level 2.
2. If the Dean of the Faculty was involved with a Level 1 or 2 decision, the Registrar will select another Dean to assume the responsibility for the Chair, Final Grade Appeal Committee.
3. The final grade appeal will be considered if, and only if, the Chair, Final Grade Appeal Committee is satisfied that there are grounds for a Level 3 appeal.
4. If the Chair, Final Grade Appeal Committee is not satisfied that the appeal has merit, they may deny it.
5. If a formal hearing is deemed necessary by the Chair, Final Grade Appeal Committee, it will be convened in a timely manner but no later than 20 working days after receipt of the original notice of appeal of the Chair’s decision.
6. The Final Grade Appeal Committee has the authority to take any action it feels is appropriate in adjudicating the grade appeal.
7. The Chair, Final Grade Appeal Committee is responsible for notifying the student, Chair, and instructor, in writing, of the decision.

D. Composition of the Final Grade Appeal Committee

Each Final Grade Appeal Committee will be composed of five voting members as follows:

1. The Dean (or alternate) of the Faculty responsible for the instructor/Chair who assigned the final grade will serve as Chair, Final Appeal Committee.
2. The Students’ Association of Mount Royal University will name one student who is unfamiliar with the dispute and does not know the appellant.
3. Two faculty members will be selected by the Chair, Final Grade Appeal Committee, in consultation with the Registrar. One faculty member will be selected from within the Faculty responsible for the course and one from outside that Faculty. Both faculty members should be unfamiliar with the details of the dispute.
4. The Registrar.

E. Other Information

1. Status of Student During An Appeal Process
   During the course of the grade appeal process, a student retains the right to participate in all classes until a final decision is given.
2. Access to Graded Course Work
   1. Students have the right to supervised access to completed final examination papers which have been graded provided that the request is made within 15 business days after the end of the semester in which the grade was awarded.
   2. Reviewing the final examination with the student is at the sole discretion of the instructor.
   3. Graded coursework retained by an instructor may be destroyed one year after the end of the semester in which the work was graded.
3. Course Outlines
   1. All students must be given access to a course outline on the first day of classes.
   2. The course outline must include the method of grading and weights assigned to the various components that are to be considered in determining the final grade (term papers, laboratory work, class participation, tests, final examination, etc.). This weighting may not be changed during the semester or at the time of grade reporting.
   3. A final grade appeal cannot be based on a challenge to the weightings assigned to the different components of the course which comprise the final grade.

F. Complaints and Appeals With Respect to Matters Not Involving Academic Decisions

Students or employees of Mount Royal who have a complaint about the operations of Mount Royal will be given an opportunity to be heard. Under normal circumstances, the first step is to discuss your complaint(s) or grievance(s) with the person(s) against whom your complaint is directed. If this is not possible or does not produce satisfactory results, you are encouraged to discuss the matter with the direct supervisor(s). Staff and Faculty are also able to consult with their labour relationship officer through the MRSA or MRFA. If further support is needed, the Office of Safe Disclosure is available to support you in exploring the different channels available for addressing your concerns. For situations where Mount Royal University students, faculty, staff and administrators feel uncomfortable using any of these regular channels, Mount Royal has engaged the third-party hotline reporting service called ConfidenceLine.

Student Rights & Responsibilities 

Mount Royal is committed to fostering a safe, inclusive and supportive learning, working and living environment for all community members. Students share the responsibility for maintaining a community of mutual respect. By enrolling, students accept and acknowledge their rights and responsibilities found within the Code of Student Community Standards and the Code of Academic Integrity, effective August 25, 2022, and available on the Student Community Standards website.

Harassment or Discrimination

Harassment and other forms of discrimination are unacceptable at Mount Royal University. In cases of harassment or discrimination or for information about Mount Royal’s Human Rights Policy, Workplace Violence and Harassment Prevention Policy and/or Sexual Violence Response Policy, you are advised to contact Human Resources (employees), SAMRU’s Student Advocacy Resource Coordinator (students), the Dating, Domestic & Sexual Violence Response and Awareness Coordinator (students and employees), or the Office of Safe Disclosure (students and employees).

Academic Standing

Introduction

Mount Royal is committed to maintaining high academic standards, promoting student success, and supporting students who have difficulty meeting academic requirements. In the event that students are unable to meet academic requirements, Mount Royal will make all reasonable attempts to ensure that they are aware of potential consequences and that information about available support services is provided.

Academic Standing in its various forms applies to all current Mount Royal students and relates to students’ eligibility to register in credit courses within a Mount Royal program and their eligibility to graduate from a program. Students should be aware that specific programs may have additional continuance requirements that place additional conditions on how a student maintains eligibility to remain in a program of study. Students are solely responsible for being familiar with program-specific continuance requirements and general program requirements in order to be eligible to graduate.

Academic Standing/Definitions

A student will be in Good Standing when they have accumulated a minimum of nine earned credits overall, and their cumulative Grade Point Average (GPA) is 2.00 or better.

A student will be placed on Academic Warning (AW) when they have accumulated a minimum of nine earned credits overall and their cumulative GPA is less than 2.00. A student will be permitted to remain on Academic Warning for a maximum of two semesters unless they can demonstrate significant improvement in their semester GPA.

A student will be placed on Academic Probation (AP) when they have been on Academic Warning for two semesters, their cumulative GPA is less than 2.00, and they did not demonstrate Significant Improvement in their last semester of study. A student will be permitted to remain on Academic Probation for a maximum of one semester unless they can demonstrate significant improvement in their semester GPA.

A student is Required to Withdraw (RTW) from the institution for a minimum of twelve months when they have been on Academic Probation for one semester, their cumulative GPA is less than 2.00, and they did not demonstrate Significant Improvement in their last semester of study.

Note: Students who have been required to withdraw are de-registered from all courses in the subsequent semester(s).

A student is permitted to register for non-credit classes after a requirement to withdraw. For additional information about the application process please refer to the Mount Royal website or contact the Office of the Registrar.

A student demonstrates significant improvement when their semester GPA is 2.20 or higher in at least two three-credit courses. A semester GPA is calculated on all grades earned in a given semester.

Note: There is no appeal process for Academic Warning or Academic Probation.

Appealing a Requirement to Withdraw (RTW)

Students can appeal their Requirement to Withdraw by completing the appropriate form available through the Office of the Registrar. The application must include supporting documentation or it will not be processed.

The only permissible grounds for appealing a Requirement to Withdraw are:

1. Medical reasons verified in writing by a physician. Documentation must establish a clear and substantive link to their academic standing over the period of time the credits were earned; or
2. Severe emotional distress verified in writing by a certified mental health professional. Documentation must establish a clear and substantive link to their academic standing over the period of time the credits were earned.

A student who believes there may be other extenuating circumstances that do not fit the two categories above may submit an appeal.

Re-Admission to a Program After the Requirement to Withdraw (RTW)

Students who have been required to withdraw from Mount Royal must apply for re-admission in accordance with the application deadlines for new students that are specified in the Academic Schedule published in this calendar.

Students seeking (re)-admission to a program must meet with a Student Success Specialist in Early Support regarding their academic plans. The Student Success Specialist  may refer the student to a University counselor if deemed appropriate. Students are required to bring a letter to the meeting with the academic advisor which:

1. offers an explanation for their having been previously unsuccessful,
2. outlines their academic plans, and
3. explains why they are now likely to be successful.

The Student Success Specialist will indicate to the Admissions Office when this consultation process has occurred in order to complete the student’s application procedure. Admission is not automatic and will be considered on an individual basis.

Eligibility to Continue in a Program

A student in Good Standing is eligible to continue in their program of studies. Students on Academic Warning or Academic Probation cannot be removed from a program unless the General Faculties Council has approved the criteria that make that possible. Refer to specific program sections for additional information.

If a student has been removed from a program, they are eligible for re-admission to the same program according to the academic criteria in place at the time of application unless General Faculties Council has approved an exception to that policy. Refer to specific program sections for additional information.